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Return Policy for broken or defective items
If you receive a broken or defective item, please contact us within 7 days of receiving order. We will provide you instructions on returning and / or receiving a replacement item. Do not return merchandise without contacting us first. Return must be post marked within 48 hours of the RA# being issued and must be received within 10 days.
Return Policy for non-defective, non-broken items
Returns for non-defective, non-broken items must be made within 10 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns. Merchandise must be returned in its original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements. Please contact us for return authorization before returning merchandise. Return must be post marked within 48 hours of the RA# being issued and must be received within 10 days.
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